Frequently asked questions, clearly answered.

We offer prompt service with same-day availability in most cases for the Dearborn Heights and Metro Detroit area. Our dispatch team works to get a qualified technician to your home as quickly as possible.

Yes, we offer flexible financing options with approved credit. We work with multiple lenders to find the best terms for your budget. Ask about our current promotions when you schedule your free estimate.

We are a Carrier Factory Authorized Dealer and specialize in Carrier heating and cooling systems. However, our experienced technicians can service all types and brands of HVAC equipment.

We recommend professional maintenance twice per year: once in spring for your cooling system and once in fall for your heating system. Regular maintenance extends equipment life, improves efficiency, and helps prevent costly breakdowns.

Absolutely. Every technician on our team is fully licensed, bonded, and insured. They are NATE-certified and participate in ongoing Carrier factory training to stay current with the latest HVAC technologies and safety standards.

If your system is more than 10-15 years old, requires frequent repairs, or your energy bills are steadily increasing, replacement may be more cost-effective. We provide honest assessments and will always recommend repair when it makes financial sense.

Our technicians arrive on time in a fully-stocked service vehicle. They perform a thorough diagnostic, explain the issue and repair options with upfront pricing, and complete the repair, typically in a single visit. No surprises, no hidden fees.

Yes. All repairs come with our 100% satisfaction guarantee and warranty on parts and labor. We stand behind our work because we use quality Carrier parts and employ skilled, NATE-certified technicians.

Absolutely. While we specialize in Carrier systems as a Factory Authorized Dealer, our experienced technicians can service all makes and models of HVAC equipment.

Yes. M-Club membership includes seasonal tune-ups, priority service, repair and parts savings, plus additional benefits at the Signature and Exclusive levels. Visit our M-Club page or call our team to compare the membership options.

We provide a full range of residential and commercial electrical services including EV charger installation, panel upgrades, service changes, lighting, residential electrical inspections, Generac generator installation and service, smoke detectors, and more. Our licensed electricians handle everything from safety-focused evaluations to complete system upgrades.

Yes! We install Level 2 EV charging stations for homes and businesses. Our electricians will assess your electrical panel capacity, recommend the right charger for your vehicle, and handle the complete installation including any necessary panel upgrades.

Signs you may need a panel upgrade include frequently tripped breakers, flickering lights, a fuse box instead of a breaker panel, or if you're adding major appliances or an EV charger. Our electricians can evaluate your current system and recommend the right solution.

Absolutely. All of our electricians are fully licensed, bonded, and insured. They follow all local and national electrical codes to ensure your safety and the quality of every installation and repair.

Yes, we support a wide range of commercial electrical needs including service upgrades, panel work, troubleshooting, remodeling, new construction wiring, Generac generator systems, and parking lot lighting for retail spaces, offices, and commercial properties.

Yes, financing is available for qualifying electrical services. We also offer membership benefits including no emergency service fee for members. Contact us to learn about current financing options and promotions.

M-Club memberships include seasonal spring A/C and fall heating tune-ups, priority service, and 10% savings on repairs and parts. Signature and Exclusive memberships also include no diagnostic charge.

Mechanical Heating, Cooling & Electrical offers Elite, Signature, and Exclusive M-Club memberships. Visit the M-Club page or call our team to compare current coverage and enrollment details.

You can call Mechanical Heating, Cooling & Electrical at (313) 277-7630 or use the M-Club page to start a conversation with our team about the membership that fits your home.